Privacy Policy

Last updated: October 2025

Findsheet (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal and business information.
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This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, products, and services (collectively, the “Services”). By using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

‍1. Who We Are

‍Findsheet provides remote bookkeeping and tax-compliance services for micro, small and medium-sized businesses operating in New Zealand, with operational teams based in Indonesia.
Our qualified accountants hold valid IRD (Inland Revenue Department) registration numbers, allowing us to provide IRD-compliant financial and tax support.

‍2. Information We Collect

‍We may collect the following categories of information:
a. Personal Information
‍Name, email address, phone number, and job title. Business name, NZBN, or IRD number (if applicable). Billing and payment details (processed securely through Stripe)
b. Financial Information
‍Bank statements, transaction records, invoices, payroll data, and tax-related documents provided by you. Information derived from accounting systems or files shared for bookkeeping and compliance purposes.
c. Technical Information
‍IP address, browser type, device information, and usage analytics collected through cookies and web tracking tools.
d. Communication Records
‍Emails, chat messages, or meeting notes exchanged with our team during service delivery or support

‍3. How We Use Your Information

‍We use your information to:
a. Deliver bookkeeping, reconciliation, and tax-filing services
b. Prepare financial statements and IRD-compliant reports
c. Manage billing, invoicing, and payments
d. Communicate with you regarding services, updates, and support
e. Improve service performance and website functionality
f. Comply with legal, tax, and regulatory requirements in both New Zealand and Indonesia
We do not sell, rent, or trade your data to third parties.

‍4. Legal Basis for Processing
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‍We process your personal data on the following legal grounds:
a. Performance of a contract: to deliver our agreed bookkeeping or compliance services
b. Legal obligation: to meet IRD or accounting-standard requirements
c. Legitimate interest: to improve our Services and maintain secure operations
d. Consent: where you explicitly grant permission (e.g., marketing communication or data sharing with third parties)

‍5. Data Storage and Security

‍All client data is securely stored on encrypted cloud servers located in New Zealand and Singapore, managed by ISO-certified providers. Cross-border transfers between New Zealand and Indonesia are protected under standard contractual clauses and mutual confidentiality agreements. Access to your information is strictly limited to authorized Findsheet staff bound by confidentiality and data-handling agreements. We implement multi-layer encryption, 2FA, and secure backup procedures to prevent unauthorized access, loss, or misuse.

‍6. Third-Party Services
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‍We may use trusted third-party processors to deliver parts of our Services, including:
‍Stripe — for secure online payments
‍Google Workspace / Airtable / Dropbox — for file management and internal workflows
‍Analytics platforms — for site performance and user experience insights
Each third-party service operates under its own privacy policy. We encourage you to review their terms for additional assurance.

‍7. Data Retention
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‍Client financial data is retained for 7 years in accordance with New Zealand IRD record-keeping requirements. After this period, data will be securely deleted or anonymized unless retention is required for ongoing legal or regulatory purposes. Clients may request early deletion, subject to legal and contractual limitations.

‍8. Your Rights

‍Depending on your location (New Zealand or Indonesia), you have the right to:Access and obtain a copy of your personal dataRequest correction of inaccurate or incomplete dataRequest deletion (“right to be forgotten”) when no longer necessaryWithdraw consent for processing, where applicableFile a complaint with:
‍New Zealand Office of the Privacy Commissioner, or
‍Indonesian Personal Data Protection Authority (once operational)Requests can be submitted to help@findsheet.com. We will respond within 20 working days.

‍9. Cookies and Tracking Technologies

‍Our website uses cookies to enhance user experience and analyze traffic.
You may choose to disable cookies in your browser settings, though this may limit certain site functionalities.

‍10. International Data Transfers

‍Because Findsheet operates across New Zealand and Indonesia:Your information may be transferred, stored, and processed outside your country of residence.All such transfers comply with:
‍Privacy Act 2020 (NZ) cross-border disclosure rules
‍Indonesia PDP Law No. 27/2022, ensuring data protection and user consent
We ensure that appropriate contractual safeguards and encryption standards are applied in every transfer.

‍11. Children’s Privacy

‍Our Services are intended for business clients and are not directed to individuals under 18 years of age. We do not knowingly collect personal data from minors.

‍12. Marketing and Communication

‍We may occasionally send updates about our services or educational materials.
You can unsubscribe anytime by clicking the “unsubscribe” link in the email or contacting us directly.

‍13. Data Breach Notification

‍In the event of a data breach that may compromise your personal information, we will notify you and the relevant data-protection authority within the timeframe required by applicable laws.

‍14. Updates to This Policy

‍We may revise this Privacy Policy periodically to reflect regulatory or operational changes.
The “Last Updated” date will be amended accordingly.
Continued use of our Services after updates constitutes acceptance of the revised Policy.

‍15. Contact Us

‍If you have questions, complaints, or requests regarding this Privacy Policy, please contact us:

‍Findsheet
Email: help@findsheet.com
Website: findsheet.webflow.io
Operational Office: Bogor, Indonesia, 16680