Terms and Conditions

Last updated: October 2025‍

Welcome to Findsheet (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of the Findsheet website, products, and services (collectively, the “Services”).

By accessing or using our Services, you agree to comply with these Terms. If you do not agree, please do not use our Services.

‍1. About Findsheet

‍Findsheet is a remote bookkeeping and tax compliance service designed for micro, small and medium-sized businesses operating in New Zealand. Our services are delivered by a qualified accounting team based in Indonesia. Our qualified accountants hold valid IRD (Inland Revenue Department) registration numbers, allowing us to provide IRD-compliant financial and tax support.

‍2. Services Provided

‍Findsheet provides the following services:
‍
Bookkeeping — based on client's bank statements and supporting documentation; includes transaction categorization and financial reporting (Profit & Loss, Balance Sheet, Cash Flow, Change of Equity).

‍GST & PAYE Return — preparation, calculation, filing, and payment support for Goods & Services Tax and employee PAYE obligations.

‍Annual Income Tax Return (IR10 format only) — preparation and submission assistance for IRD-compliant annual returns.

Findsheet is not a public accounting firm in New Zealand but operates under collaboration and supervision of NZ-based accountants.
Our role is limited to financial reporting and compliance support — not legal, audit, or financial advisory services unless explicitly stated in writing.

‍3. Service Scope and Limitations

All reports, calculations, and filings are based on information and documents provided by the client. Findsheet is not responsible for inaccuracies arising from incomplete or incorrect client data. Our services do not include legal representation, IRD correspondence on behalf of the client (unless authorized), or audit defense. While we ensure alignment with IRD compliance requirements, clients remain legally responsible for the accuracy and timeliness of their filings.

‍4. Engagement, Subscription, and Termination

‍Services are offered through a minimum 3-month subscription period, renewable automatically unless terminated. Clients may cancel the subscription at any time, effective at the end of the current billing cycle. Each engagement begins with: An Initial Meeting to assess needs and scope, A Due Diligence phase for data verification, and A formal Offering outlining scope, pricing, and responsibilities.
‍
The client’s confirmation constitutes acceptance of the engagement.Findsheet reserves the right to suspend or terminate services if: Payment is overdue, False or misleading information is provided, orThe client breaches these Terms.

‍5. Pricing and Payment

‍Pricing is determined based on the client’s business size, complexity, and transaction volume. Final fees will be confirmed during the Offering stage. All payments are processed securely through Stripe or direct transfer to Findsheet’s New Zealand business account. Fees are non-refundable once services have commenced, except in cases of verified service failure on our part. All invoices are denominated in NZD (New Zealand Dollars). Clients are responsible for any applicable bank fees.

‍6. Confidentiality and Data Privacy

‍Findsheet maintains strict confidentiality of all client data and financial information. All client information is stored securely in encrypted databases with restricted access. Data shared via Stripe or other third-party services is subject to their respective privacy and compliance policies. Findsheet complies with: New Zealand Privacy Act 2020, and Indonesia’s Law No. 27/2022 on Personal Data Protection. Clients have the right to request data access, correction, or deletion in accordance with these regulations.

‍7. Cross-Border Operations

‍While Findsheet operates remotely from Indonesia, all services are delivered under the jurisdiction of New Zealand financial and tax laws. Cross-border data transfers between Indonesia and New Zealand are protected under applicable international data protection standards. Clients acknowledge that communications, data storage, and processing may occur outside New Zealand territory.

‍8. Client Responsibilities

‍Clients agree to: Provide complete and accurate financial information in a timely manner; Maintain valid access to bank statements and relevant documentation; Review and approve reports or filings before submission; Inform Findsheet immediately of any discrepancies, errors, or changes in business details. Findsheet is not liable for delays or penalties arising from client inaction or failure to provide required documents.

‍9. Intellectual Property

‍All materials, tools, templates, and financial reports generated by Findsheet remain the property of Findsheet until full payment is received. Clients are granted a non-exclusive license to use delivered reports solely for internal business purposes. Clients may not resell, reproduce, or distribute Findsheet’s proprietary systems, templates, or materials without written consent.

‍10. Limitation of Liability

‍To the maximum extent permitted by law, Findsheet shall not be liable for any indirect, incidental, or consequential losses arising from the use of our services. Findsheet’s total aggregate liability for any claim shall not exceed the total amount paid by the client within the last 3 months of engagement. Findsheet is not responsible for: Errors caused by inaccurate client data,Technical issues or downtime beyond our control, Actions taken by IRD or other regulatory bodies.

‍11. Compliance with Law

‍All operations comply with New Zealand’s Inland Revenue requirements and Indonesia’s commercial regulations for cross-border service providers. Clients agree that Findsheet acts as an independent contractor, not as their employee or tax agent, unless explicitly authorized. All professional work adheres to IRD compliance guidelines and applicable accounting standards.

‍12. Third-Party Services

‍Findsheet may integrate or rely on third-party tools (e.g., Stripe, Google Workspace, Airtable) to deliver its services. We are not liable for errors, service interruptions, or breaches arising from these third-party platforms. Use of such tools is governed by their respective terms of service and privacy policies.

‍13. Amendments

‍Findsheet may update these Terms from time to time to reflect service improvements or regulatory changes. Updates will be effective immediately upon posting on our website. Continued use of our Services after such updates constitutes acceptance of the revised Terms.

‍14. Governing Law and Jurisdiction

‍These Terms are governed by and construed in accordance with the laws of New Zealand. In case of dispute, the parties shall first attempt amicable resolution.
If unresolved, disputes may be submitted to the Auckland District Court (New Zealand) or resolved via arbitration under mutually agreed terms. Cross-border matters involving Indonesian operations may also be governed by Indonesian Law No. 11/2008 concerning Electronic Information and Transactions.

‍15. Contact Us

‍For questions about these Terms or to exercise your privacy rights, please contact us:

‍Findsheet
Email: help@findsheet.com
Website: findsheet.webflow.io
Operational Office: Bogor, Indonesia, 16680